Support global customers and partners.
• Check customer emails every day and answer their questions about our services, quotes, or related things.
• Monitor online transactions, support our clients make payment via Internet.
• Build strong relationships with customers and partners.
• Handle customer services inquires and sovle issues arising from customers/forwarders/ third-parties relating to the order processing, if any.
• Send quotations & cataloges, preparing contracts other certificates / confirmation notifications if client requested.
• Send arrival notice & payment request reminders to clients.
• Cooperate with other departments or related partners to supply services for clients.
• Make a report or other tasks as your leader requests.
Foreign Language & Computer Skills:
Proficient in Microsoft Office
Fluent in English communication skills (writing and speaking)
Skill and Knowledge Requirement:
At least 2 year experience
Experience in Marketing and working with foreigners are big pluses.
Prefer who experiences in Foreign Exchange and Stock in American Market
Have the customer care experience in majors of Business services, Finance, Bank/Tax and Travelling is preferred.
Skills in document preparation and management
Ability to work independently and take initiative
Persuasive, active listening, good communication and building business relationships
Dynamic, creative and ability to work under pressure
• Quantity: 25
• Regular staff
• Type: Full time
• Gender: Male/Female
• Age: 22-30
• Salary: Depending on capacity
***Benefits
• Competitive salary depending on capacity
• 13th month salary under state regulation.
• Tet bonus following the experience and performance.
• 10% of salary on public holidays: Apr 30th, Sep 2nd, Jan 1st.
• Subsidize employees under Vietnamese labor law (moon festival, wedding, children’s day, maternity,...)
• Bonus following projects subject to business status and revenue (if any)
• Celebrate employee birthdays
• Company annual trip for all employees
• Health insurance, social insurance
• Dynamic, creative, friendly work environment.
THÔNG TIN LIÊN HỆ:
● Website: www.bincg.com
● Email: hr@bincg.com
● Điện thoại: 02873006169 - 039 (Mr. Khoa) - 025 (Ms. Hân)
● Địa chỉ: Tòa nhà Asia Trade Centre , 507B Huỳnh Tấn Phát, Phường Tân Thuận Đông, Quận 7, TP HCM, Việt Nam.
Tòa nhà Asia Trade Centre , 507B Huỳnh Tấn Phát, Phường Tân Thuận Đông, Quận 7, TP HCM, Việt Nam.
02873006169 - 039 (Mr. Khoa)
hr@bincg.com