Job overview: 
Provide Customer Service in a Call Center or other area of the operations to assigned customers and 
accounts. Manage accounts in terms of order processing, order follow up, pricing integrity, on-time 
deliveries, complete order fulfillment. 
Key responsibilities: 
1. Handle order processing: 
● Print out order received from CSE, check and match order, Fulfill order form, add loss, highlight 
information. 
● Input material checking file, input additional label checking file with Prepress. 
● Send OCF to OE for inputting order in the system. 
● Revise promised date/request date in system in case order changed, order held, update weekly 
shipment list. 
● Collect packing list from Trim system and send out to customers as guidelines from CSE. 
2. Coordinate with other departments: 
● Communicate with internal departments for the arrangement of shipment, esp on Saturday. 
● To work as a team with CSE to ensure the order process being handled smoothly. 
● Back-up team-members when workload makes this necessary. 
● Collaborate within the team & another team to clear-off order pending daily. 
3. Check and audit: 
● Cross check order before transferring CS to avoid wrong key-in.

● College degree and above. 
● At least 01 working experience years. 
● Strong written, verbal skills in English - Chinese bilingual. 
● Understanding of applicable computer systems, such as Microsoft Office, Lotus Notes, and 
function-specific software. 
● Good data entry and organizational skills. 
● Detailed-oriented and good follow-up skills.

- Email: recruitment.vn@ap.averydennison.com

- Tiêu đề mail: [Avery Dennison - 2021] Vị trí ứng tuyển - Fullname

VD: [Avery Dennison - 2021] Customer Service Intern - Phạm Văn A

Nếu có thắc mắc nào cần trao đổi thêm vui lòng liên hệ tại email bên trên.

▶ THÔNG TIN KHÁC:

- Công ty: Avery Dennison RIS Vietnam Co., Ltd.

- Địa chỉ làm việc: Lô E 1, đường Trung Tâm, KCN Long Hậu, Huyện Cần Giuộc, Long An (Cách trung tâm Tp.HCM 20km, có xe đưa đón hàng ngày từ các Quận TP. HCM, Bình Dương, Biên Hòa - Đồng Nai)

- Video Introduction: Introduction of Avery Dennison

- Website: https://www.averydennison.com