Who We Are

We are AlphaSphere, the team behind OptiSigns—trusted by 13,000+ customers worldwide. As a startup, we move fast, and build solutions that matter. We need curious, fearless minds who want to grow with us, take ownership, and create outstanding customer experiences.

Your Missions

As a Customer Success Intern, you’ll support our team in delivering smooth, helpful, and delightful experiences to our customers. Your main responsibilities include:

● Assist in responding to customer inquiries and troubleshooting common issues.

● Support billing-related tasks (payments, invoices, refunds).

● Learn to use and understand our products so you can guide customers effectively.

● Collaborate with engineering teams to resolve tough cases.

● Follow up with customers & collect insights.

Why join us?

● Attractive internship allowance.

● Full-time opportunity – Outstanding interns may be offered a full-time position.

● Free pantry access & parking – Drinks & snacks provided.

● International working environment – Collaborate with teammates from various countries and cultures.

Working time: Monday to Friday, 9:00 AM – 6:30 PM (GMT+7)

Location: AlphaSphere Office, Floor 1 and Floor 2, Room P201, D.C Tower, 111D Ly Chinh Thang Street, Xuan Hoa Ward, Ho Chi Minh City

● Currently a final-year university student majoring in Business Administration, Information Systems,Computer Science, Marketing, Languages, or related fields.

● Available to work at least 32 hours per week.

● Good command of English (equivalent to IELTS 6.0 or higher).

● Enjoy helping others and finding practical solutions to their problems.

● Interested in technology and eager to explore new digital tools and systems.

● Clear communicator with strong interpersonal and problem-solving skills.

● Detail-oriented, proactive, and comfortable in a fast-paced, dynamic environment.

How to Apply

● Kindly send your CV to hazel.nguyen@alphasphere.io

● Email subject: [Full name] – CS Intern

● Please note: Only CVs in English will be considered.