- Proactively contact customers and coordinate with internal stakeholders to ensure timely and accurate updates to the Customer Database.

- Receive, review, and handle customer requests related to Customs Declaration Forms (CDFs) and clearance documentation.

- Support communication with customers and process adjustments to clearance‑related surcharge invoices.

- Prepare and submit necessary documents to Customs authorities to facilitate timely shipment release and compliance with regulatory requirements.

Benefits:

- Strong career support & lots of opportunities in an international environment.

- Training: both online and offline with Global DHL Group Standards.

- Coaching & Feedback culture allows you to advance further in short-term and long-term development goals.

- Working together based on DHL Group values of “Respect and Results."

- Multifarious engagement activities under “Best Day Everyday” – our Health & Well-being program.

- Sports/Hobby Clubs.

- Currently pursuing a Bachelor’s degree, Logistics is an advantage

- Microsoft Office skills

- Good communication skills

- English skill: written and verbal

- Good problem-solving skills

- Teamwork skill