Purpose

To provide centralized import and export documentation / manifest support to overseas partners across Liner, NVOCC, Shipping Agency and Logistics Solutions businesses.

Responsibilities

1. Export Documentation:

* Receive and chase for Shipping instruction (S/I) from customers or oversea partners,

* Verify S/I and create Bill of Lading (B/L) in systems (principals and oversea partners)

* Update export customers’ contact details/codes into principals’ and agent’s system.

* Send Draft B/L to customers for confirmation, proceed with any B/L amendment requests by customers,

* Submit and check Master B/L Shipping instructions to carriers,

* Declare export manifest (Master & House BL) into customs system,

* Declare DG information into terminal system, customs system

* Apply freight/local charges into oversea partners’ and principals’ system

* Generate and send Debit Notes or Invoices of freight, local charges, amendment charges etc to customers for payment.

* Complete B/L production after vessel sailing and perform documentation and vessel closing activities in relevant systems.

* Send pre-alert and final export documents (Bill of Lading, EDI, freight collect advice, telex release, loading list etc.) to POD agents / principals before deadline,

* Co-ordinate and follow up with customers, local and oversea front offices to resolve any issues related to Export Bill of Lading: B/L or manifest amendment, extend S/I cut-off, vessel delay, LOI submission, switch B/L, etc.

2. Import Documentation

• * Update import customers’ contact details/codes into principals and agent’s system.
• * Support customers to register IDs in agent’s online platform for import transactions.
• * Receive import Docs from POL agents or retrieve EDI data from principal system, check and update B/L data into agent’s system.
• * Update freight/charges, free time into B/L data into agent's system.
• * Check if any special cargoes that need customers / partners to submit additional Docs and do the needful.
• * Prepare and submit import, transshipment and other required customs manifests in accordance with applicable regulations and cut-off requirements.
• * Declare DG manifest, DG information into terminal system
• * Support customers and front offices with any request related to customs manifest, e.g. manifest amendment, manifest declaration approval,
• * Send Arrival Notice and Debit Note/ Invoices to customers using oversea partners’ system or manual.
• * Perform discharge confirmation, vessel closing in principals’ systems, terminal systems
• * Handle any other import documentation issues or requests from oversea partners, customers, terminals, vendors, partners, agents, principals etc,
• * Support the implementation and adoption of new systems, processes and operational changes within the CoE.
• 3. Others

* Update and send daily, monthly reports to team leaders, oversea partners, management, finance, and all relevant departments,

* Ensure all SOPs, T&O, KPIs set by team leaders or managers and oversea partners are followed and met.

* Handle other jobs assigned by departmental team leaders and/or managers.

Qualifications:

- Bachelor’s degree or equivalent qualification in Marine Transportation, Foreign Trade, Economics, Logistics Management, or related fields. Candidates who have completed all academic requirements and are awaiting graduation or degree issuance may also be considered.

Knowledge:

- Good shipping & logistics knowledge

Skills:

• - Good spoken and written English is essential,
• - Proficiency in Chinese / Japan / Korea is required.
• - Good communication, problem solving skills,
• - Strong at SOP/KPI management
• - Computer literacy and ability to work with multiple systems and applications
• Experience
• - 1 year or more working experience in import - export documentation for shipping, logistics companies is an advantage.
• - Fresh graduates or candidates who have completed their studies and are awaiting graduation/degree issuance are also encouraged to apply.
• Behavior:
• - Good discipline, teamwork spirit; hard working, careful and responsible, able to work under pressure and meet deadlines

People Team

Email: recruitment.vietnam@benline.com