– Keep track of changes in laws, rules, and industry practices that could affect listing risk management.
– Monitor sellers’ behaviors regarding listing, video, livestream, and other activities on the platform to ensure platform compliance.
– Check listing policies to find areas that need improvement.
– Work with Team Lead to develop and implement risk management policies and procedures.
– Work closely with other teams to help improve crisis handling and ensure smooth and effective operations.
– In charge of Detective and Corrective control on the platform, including daily operation with system and stakeholders.
– Handle other assigned tasks from Line Manager.
– A fresh graduate with an interest in process compliance, risk management, or related fields.
– Proficiency in Excel for data analysis and PowerPoint for creating presentations.
– Potential to analyze situations, identify risks, and suggest solutions (with support from the line manager).
– Good communication skills in English, both spoken and written.
– Motivated to learn and contribute to results, with a proactive attitude toward tasks and responsibilities.
– Team Collaboration and Stakeholder Management: Ability to work closely with stakeholders and team members to drive initiatives and ensure operational consistency.
– Result-Oriented and Self-Driven Attitude.
– Multitasking and Time Management Skills.
– Presentation Skills: Proficiency in creating and delivering presentations.
– Experience working and managing BPO teams, ensuring efficient and high-quality operations.
Saigon Centre 2 - 67 Đ. Lê Lợi, Bến Nghé, Quận 1, Thành phố Hồ Chí Minh
N/A
recruitment@shopee.vn