The Marketing Intern will expedite reservation processing in accordance with Hilton standards, ensuring a swift and efficient service. They will address sales inquiries with warmth and professionalism, providing courteous assistance.

ESSENTIAL FUNCTIONS

- Social Media Champion

- Review and update brand website

- Review and update of third party websites

- Support in photo shoots (sales, PR and marketing)

- Maintain and update hotel’s photo library and keep a comprehensive image filing system

- Coordination of the hotel’s monthly activities and promotions information for release to local, regional and international media

- To update and regularly review all hotel, venues and spa listings in brand.com, print and electronic media

- To assist in the production of monthly clipping reports

- Assist in the production of all promotional material, including gathering of supporting data and collateral material

- Support in maintaining databases

- Maintain the department facilities, standards of presentation and levels of service to a level that achieves and exceeds Company Brand Standards.

- Understand what role Business Development plays in a Hotel and how impacts on operational tasks.

- Ensure the day to day smooth and efficient running of department in line with Company standards, continually setting a good example by being seen to pay attention to detail.

- Set and maintain the highest standards of dress appearance and hygiene at all times in line with Colleague personal Presentation Standards.

- Making suggestions on improvement areas to develop systems/practices/operation.

TASKS TO COMPLETE

- Provide customer service to guests (internally/externally), including information about hotel services, activities, and local attractions.

- Initiate and prepare reports as required

- Communicate and coordinate with other departments

- Attend monthly meetings

- Perform other duties and responsibilities as assigned or required

- Completion of project and report based on the department / hotel requirement

- Share experience with other team members, learn of different cultural differences and adjusting behavior according with different set ups.

The Marketing Intern serving Hilton Brand hotels always works on behalf of our guests and collaborates with other team members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

- Positive attitude

- Good communication skills

- Committed to delivering a high level of customer service

- Excellent grooming standards

- Flexibility to respond to a range of different work situations

- Ability to work on your own or in teams

- Willingness to learn

- Passion for excellence in service and team-work

- Eye for detail to achieve operational excellence

- Determination to succeed

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

- Knowledge of the hospitality industry

- Proficiency in IT systems

La Festa Phu Quoc, Curio Collection by Hilton

- Add: Sunset Town An Thoi, Phu Quoc, An Giang, Vietnam

- Telephone: +84 297 3525 555