The Marketing Intern will expedite reservation processing in accordance with Hilton standards, ensuring a swift and efficient service. They will address sales inquiries with warmth and professionalism, providing courteous assistance.

Essential Functions:

- Social Media Champion

- Review and update brand website

- Review and update of third party websites

- Support in photo shoots (sales, PR and marketing)

- Maintain and update hotel’s photo library and keep a comprehensive image filing system

- Coordination of the hotel’s monthly activities and promotions information for release to local, regional and international media

- To update and regularly review all hotel, venues and spa listings in brand.com, print and electronic media

- To assist in the production of monthly clipping reports

- Assist in the production of all promotional material, including gathering of supporting data and collateral material

- Support in maintaining databases

- Maintain the department facilities, standards of presentation and levels of service to a level that achieves and exceeds Company Brand Standards.

- Understand what role Business Development plays in a Hotel and how impacts on operational tasks.

- Ensure the day to day smooth and efficient running of department in line with Company standards, continually setting a good example by being seen to pay attention to detail.

- Set and maintain the highest standards of dress appearance and hygiene at all times in line with Colleague personal Presentation Standards.

- Making suggestions on improvement areas to develop systems/practices/operation.

Tasks to complete:

- Provide customer service to guests (internally/externally), including information about hotel services, activities, and local attractions.

- Initiate and prepare reports as required

- Communicate and coordinate with other departments

- Attend monthly meetings

- Perform other duties and responsibilities as assigned or required

- Completion of project and report based on the department / hotel requirement

- Share experience with other team members, learn of different cultural differences and adjusting behavior according with different set ups.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

At La Festa Phu Quoc, we accompany young talents, providing Vietnamese students with opportunities to learn and grow in a professional, international hospitality environment. With personalized training and sustainable development, we strive to build a generation of excellence in the hospitality industry. Join us and embark on a journey where knowledge meets elegance!

The Marketing Intern serving Hilton Brand hotels always works on behalf of our guests and collaborates with other team members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

- Positive attitude

- Good communication skills

- Committed to delivering a high level of customer service

- Excellent grooming standards

- Flexibility to respond to a range of different work situations

- Ability to work on your own or in teams

- Willingness to learn

- Passion for excellence in service and team-work

- Eye for detail to achieve operational excellence

- Determination to succeed

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

- Knowledge of the hospitality industry

- Proficiency in IT systems

Jos Nguyen - Assistant Human Resources Manager

Email: thanh.nguyen2@hilton.com