The Sales Intern will expedite reservation processing in accordance with Hilton standards, ensuring a swift and efficient service. They will address sales inquiries with warmth and professionalism, providing courteous assistance.
ESSENTIAL FUNCTIONS
- Support in answering all telephone calls and emails in a friendly manner, using clear and professional English communication.
- Assist the sales team in preparing quotations, proposals, and presentations for clients.
- Assist with administrative tasks related to sales.
- Assist in resolving customer issues and ensuring customer satisfaction.
- Assist the sales team in conducting site inspections.
- Carry out any other reasonable duties as assigned.
- Follow the company and departmental policies and procedures.
- Maintain professional grooming standards.
TASKS TO COMPLETE
- Proficiency in both written and spoken English and Vietnamese.
- Good communication and interpersonal skills.
- Ability to work effectively in a team environment.
- Eagerness to learn and develop sales skills.
- Proficiency in Microsoft Office suite.
- Prior experience in sales or customer service is an advantage.
The Sales Intern serving Hilton Brand hotels always works on behalf of our guests and collaborates with other team members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
- Positive attitude
- Good communication skills
- Committed to delivering a high level of customer service
- Excellent grooming standards
- Flexibility to respond to a range of different work situations
- Ability to work on your own or in teams
- Willingness to learn
- Passion for excellence in service and team-work
- Eye for detail to achieve operational excellence
- Determination to succeed
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Knowledge of the hospitality industry
- Proficiency in IT systems
La Festa Phu Quoc, Curio Collection by Hilton
- Add: Sunset Town An Thoi, Phu Quoc, An Giang, Vietnam
- Telephone: +84 297 3525 555
Sunset Town, An Thoi, Phu Quoc, An Giang, Vietnam
0297 3525 555
Thanh.Nguyen2@hilton.com