The Sales Intern will expedite reservation processing in accordance with Hilton standards, ensuring a swift and efficient service. They will address sales inquiries with warmth and professionalism, providing courteous assistance.

Essential Functions:

- Support in answering all telephone calls and emails in a friendly manner, using clear and professional English communication.

- Assist the sales team in preparing quotations, proposals, and presentations for clients.

- Assist with administrative tasks related to sales.

- Assist in resolving customer issues and ensuring customer satisfaction.

- Assist the sales team in conducting site inspections.

- Carry out any other reasonable duties as assigned.

- Follow the company and departmental policies and procedures.

- Maintain professional grooming standards.

Tasks to complete:

- Proficiency in both written and spoken English and Vietnamese.

- Good communication and interpersonal skills.

- Ability to work effectively in a team environment.

- Eagerness to learn and develop sales skills.

- Proficiency in Microsoft Office suite.

- Prior experience in sales or customer service is an advantage.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

At La Festa Phu Quoc, we accompany young talents, providing Vietnamese students with opportunities to learn and grow in a professional, international hospitality environment. With personalized training and sustainable development, we strive to build a generation of excellence in the hospitality industry. Join us and embark on a journey where knowledge meets elegance!

The Sales Intern serving Hilton Brand hotels always works on behalf of our guests and collaborates with other team members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

- Positive attitude

- Good communication skills

- Committed to delivering a high level of customer service

- Excellent grooming standards

- Flexibility to respond to a range of different work situations

- Ability to work on your own or in teams

- Willingness to learn

- Passion for excellence in service and team-work

- Eye for detail to achieve operational excellence

- Determination to succeed

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

- Knowledge of the hospitality industry

- Proficiency in IT systems

Jos Nguyen - Assistant Human Resources Manager

Email: thanh.Nguyen2@hilton.com