- Ensures the delivery of brand promise and provides exceptional guest service at all times.
- Provides excellent service to internal customers in other departments as appropriate.
- Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
- Maintains positive guest and colleague interactions with good working relationships.
- Establishes a rapport with guests maintaining good customer relationships.
- Ensures Food and Beverage Division meets the Hotel’s targets in the areas of Guest Satisfaction Survey and Customer Audits.
Benefits:
Round-trip airfare (for interns who complete the program as scheduled)
Meals: 3 meals per day
Accommodation: Provided in the staff housing area
Allowance: 
1.500.000 VNĐ (2 months) 
2.000.000 VNĐ (3 months - 6 months)
Working time: 5 days/week, 9 hours/day, with daily shuttle service for commuting and meals
Internship duration: 3–6 months
Accident insurance provided for interns

Nguyễn Vũ Tuấn - Assistant Talent & Culture Manager  

Email: tuanv.nguyen@newworldhotels.com    

Phone: 0822.325.764